FAQ

Points expire 1 year from your last purchase.

Points are only earned for every $1 spent, excluding coupons and gift cards.

No, points are not earned from purchaes placed through the NanaMacs CS app.

No, points are not earned on Comment Sold orders.

No, points are only earned for reviews left from the verified purchase follow-up email.

Points from the previous program were migrated in and reevaluated into the new program guidelines.

Points from the previous program were migrated in and reevaluated into the new program guidelines. Past purchases prior the 1/15/21 are showing 0 points because they were earned through the prior program and migrated over.

Tiers are determined by the number of dollars spent in a rolling year since the program launch date. Redeeming rewards does not affect tier placement.

Changing your email will result in creating a new nanamacs.com account. Your previous account can have past purchases transferred, and your tier will reset.

TERMS & CONDITIONS

Points are not given for shipping costs & are not redeemable on shipping costs.

Rewards are not valid on Sale and non-coupon eligible items.

Coupon codes cannot be combined when redeeming reward points.

Email help@nanamacs.com with questions or for more information.