eCommerce Associate
Are you a fashion-forward person who enjoys trendy, stylish jewelry? NanaMacs Boutique is a rapidly growing eCommerce company specializing in women’s fast fashion and accessories. We are looking for an eCommerce Associate who is creative, personable, and has an eye for detail and fashion. In this position you will be assisting with our jewelry and accessories inventory, processing orders, and providing exceptional service to our customers. Apply now and take the next steps to becoming a member of our team!
Job Duties
- Print, pull and ship orders timely and accurately
- Process incoming inventory and put items in their corresponding locations
- Respond to customer inquiries about orders, refunds, or replacements
- Utilize online platforms and software such as ShippingEasy, FashionGo and OrderHive
- Perform various tasks to contribute to daily operations
Skills and Qualifications
- Excellent customer care and focus; ability to assess customer’s needs and provide answers and support for a positive customer experience
- Excellent communication skills in person, over the phone, through email and social media
- Excellent time management and prioritization skills; ability to multi-task
- Knowledge of current fashion trends
- Eager to expand the company by sharing ideas and maintaining a positive, continual improvement mindset
- Self-motivated and quick learner
- Productivity and quality focused
- Strong team worker: ability to collaborate effectively with others to reach goals
- Creative problem solver who thrives when presented with a challenge
- Demonstrates flexibility by adapting to and managing ongoing change
- Maintains a clean, safe, and organized work area
Requirements
- High School diploma or equivalent
- Excellent typing and data entry skills; computer savvy
- Basic knowledge of Excel
- Excellent communication, grammar and spelling skills
- Must be able to stand/walk for long periods of time
- Must be able to lift or move up to 50 pounds
40 hours / week. Opportunities for overtime available. Varied shifts
Salary: Starting at $15.50 / hour
Benefits:
Medical, Dental, vision
Paid Vacation
PTO/Sick Leave
Paid Holidays
401K w/ Profit Share
A great work culture!
Employee Discounts
Plus, many additional employee perks
APPLY NOW